Very insightful, I love these breakdowns and your take on empathy! In that context of empathy and based solely on my own experience, I would categorize some of these leaders as follow:
- The Architect (CFO): Thinks in systems and risk. Needs clarity and control.
- The Evangelist (CMO): Thinks in stories and brand. Needs amplification and feedback.
- The Tactician (CRO): Thinks in weeks and quarters. Needs predictability and support in uncertainty.
- The Builder (CTO): Thinks in structure and code. Needs space and stability.
And I've also personally found useful to partner with the CFO or CTO to build a cross-functional dashboard to share accountability. The idea is to create joint KPIs that matter across functions, like marketing efficiency, NPS, CAC/LTV, churn, etc.
Very insightful, I love these breakdowns and your take on empathy! In that context of empathy and based solely on my own experience, I would categorize some of these leaders as follow:
- The Architect (CFO): Thinks in systems and risk. Needs clarity and control.
- The Evangelist (CMO): Thinks in stories and brand. Needs amplification and feedback.
- The Tactician (CRO): Thinks in weeks and quarters. Needs predictability and support in uncertainty.
- The Builder (CTO): Thinks in structure and code. Needs space and stability.
And I've also personally found useful to partner with the CFO or CTO to build a cross-functional dashboard to share accountability. The idea is to create joint KPIs that matter across functions, like marketing efficiency, NPS, CAC/LTV, churn, etc.
Thanks! Yes, and I've also found that using a North Star metric further helps with alignment.